We offer a diverse range of services designed to help healthcare providers streamline their operations and enhance patient care.
Our offerings include, but are not limited to, appointment scheduling, EHR support, technical assistance, customer service, telehealth support, administrative tasks, authorization processing, and eligibility and benefits verification.
We pride ourselves on delivering top-notch services through our expert team, backed by decades of experience in the healthcare industry. Our professionals combine their in-depth knowledge with exceptional communication skills to ensure seamless support, personalized solutions, and superior client satisfaction.
Tasks we Perform
01.
Front Desk Help
We know that the first point of contact with a client or patient is critical. That’s why we have trained front desk specialists who are able to handle all kinds of questions and issues. We want our clients and patients to have a positive experience from the moment they come in.
02.
Virtual Assistance
As a virtual assistant, we offer services to streamline healthcare operations, including appointment scheduling, EHR support, technical assistance, customer service, telehealth support, administrative tasks, authorizations, and benefits verification.
03.
Appointment Scheduling
We offer comprehensive administrative and customer support services, including scheduling and rescheduling appointments, confirming appointments, processing prescription refills, and collecting lab test reports for healthcare providers.
04.
Eligibility & Benefits Verification
We verify patient eligibility and benefits before claim submission, ensuring accuracy on plan details, effective dates, copayments, deductibles, coinsurance, out-of-pocket limits, and provider enrollment status.
Supplemental Services
— 01
Patient Help Desk
We provide patient help desk services, assisting with appointment scheduling, confirmations, prescription refills, lab report collection, and rescheduling to ensure seamless support for patients.
— 02
Inbound & Outbound
Calls
We handle calls, addressing client and patient concerns, resolving issues, answering inquiries, and ensuring reliable support and communication.
Prioritizing customer satisfaction and striving to meet their needs with exceptional service.
About me
Empowering Your Success with Seamless Virtual Support
Cost-effectiveness: Virtual assistance offers a cost-efficient solution by eliminating the need for full-time staff and reducing overhead costs.
Flexibility: Access top talent from anywhere, with flexible hours that suit your scheduling needs and support across various time zones.
Expertise: We specialize in healthcare, offering high-quality, industry-specific services tailored to your unique needs.